Our details
- Operated by
- Yagyesh Bobde, an individual sole proprietor trading as AlertPaisa
- Address
- 8, 3rd Cross Rd, Venkappa Garden, 6th Block, Ejipura, Bengaluru, Karnataka 560095, India
- contact@alertpaisa.in
- Phone
- +91 90192 78212
- Grievance Officer
- Grievance Officer, AlertPaisa, at the address, email and phone above
How fast we reply
- We acknowledge every complaint within 48 hours.
- We resolve it within 30 days.
What to include
- The phone number registered with AlertPaisa.
- What happened, with dates.
- For a payment problem, the transaction reference (UTR) and amount.
- Screenshots, if they help.
Never send us your OTP or UPI PIN. We will never ask for them.
Common requests
- Wrong or duplicate debit: see Refund & Cancellation Policy.
- Delete your account: see Delete your account.
- See, correct or erase your data: see your privacy rights.
If you are not satisfied
Please contact us first. If we do not resolve your complaint, you can go to:
- Privacy complaints: the Data Protection Board of India, after using our grievance process.
- Consumer complaints: the National Consumer Helpline, by calling 1915 or at consumerhelpline.gov.in, or the consumer commission.